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  • Home
  • About
    • Ethos
    • The Team
  • Services
  • Projects
  • Client Portal
  • Contact
Call us for a free consultation
01543 441644

About Us

Ethos

True security comes with the knowledge that as the world around you changes, so does your plan.

Making financial decisions is an important and sometimes daunting process for you, your family and your business.  We understand that one size doesn’t fit all which is why we provide a bespoke solution that always meets your needs. 

As a Chartered Firm of Financial Planners you have the added reassurance that we meet the highest standards of professional qualifications and ethical good practice.

Establishing a sound financial strategy is a major step towards making the right choices to secure the rewarding lifestyle that you wish to lead.

Trustworthy

Reliable

Knowledgeable

Friendly

Our Team

Our advisers help you stay in control and make informed choices.

The FCA requires that all Retail Investment Advisers hold a Statement of Professional Standing (SPS). This confirms that an adviser has adhered to a code of ethical standards, holds the required qualifications for the activities that they undertake and has completed appropriate CPD (continued professional development).

Founder & Managing Director

David Burns

David is the Founder and Managing Director of Pool House Group. With more than 30 years in the financial services industry, he specialises in a range of taxation and technical issues for SME’s / Owner managed businesses and high net worth individuals.

He is a Chartered Financial Planner and a member of the firm’s investment committee making key decisions in managing clients investments on their designated platform. He is a Pension Transfer Specialist and also acts as a Professional Trustee and Adviser to clients with Small Self-Administered Schemes, (SSAS) specialising in the flexible benefits of Commercial Property Purchase.

See David's Statement of Professional Standing

Operations Director

Fiona Haigh

Fiona has worked for the Company since February 2007 and is the Operations Director, overseeing all aspects of the business including staffing, accounts, compliance and training.  Fiona integrates processes in to the business and is responsible for developing the back office system to help improve efficiency throughout.

jonathon hovers

Co-owner & Director

Jonathan Hovers

Jonathan is the co-owner and Director of Pool House Group and has worked as an Independent Financial Adviser since the inception of the Financial Services Act in May 1988.

He is a Chartered Financial Planner, as well as being a Fellow of the Personal Finance Society and holds a Masters (MSc) in Business Management and Financial Planning.

Jonathan is also a member of the firm’s investment committee making key decisions in managing clients investment portfolios on their designated platform.

Jonathan is a Pension Transfer Specialist as well as acting as a Professional Trustee and Adviser to clients with Small Self-Administered Schemes (SSAS).

See Jonathan's Statement of Professional Standing
pool house about us phoebe kalsi

Client Director

Phoebe Kalsi

Phoebe is the Client Director at Pool House Group and is one of the Company’s registered Financial Advisers.  Having joined the Company in 2011, Phoebe is a member of the Investment Committee making key decisions in managing clients investment portfolios on their designated platform.  She works closely with her clients to ensure that they meet their financial goals and objectives. 

See Phoebe's Statement of Professional Standing

Administrator

Claire Bird

Claire joined the team in March 2026, having had previous Financial Services experience 20 years ago. Claire works closely with the advisers to provide servicing and administration to all clients.

Administrator

Jenn Brack

Jenn joined Pool House in October 2024 and assists the team with the client review process and any client queries.

Senior Administrator

Lucy Bowman

Lucy joined Pool House in October 2024 and is the main point of contact for Group Life Schemes and Auto Enrolment.

Client Manager

Alex Carter

Alex joined in September 2021 as an Administrator. She has completed her Level 4 Paraplanner Apprenticeship and is currently studying towards the Diploma in Financial Services. Alex works closely with David and his clients, supporting them with any queries they may have.

Client Manager

Alicia Cheeseman

Alicia joined Pool House Group in 2018 as an Administrator and is now a Client Manager. Alicia has obtained her Diploma in Financial Services and is one of the Company's registered Financial Advisers. Alicia works closely with Jonathan and his clients as well as advising her own. Click Alicia's photo to view her Statement of Professional Standing.

Accounts Administrator

Vicky Dangerfield

Vicky is the Accounts Administrator at Pool House Group and joined in March 2021. She supports the Operations Director with all accounting and administration tasks.

Administrator

Mollie Harper

Mollie joined the team in March 2026 with no previous experience in the industry. She works alongside the existing admin team to provide servicing and administration to all clients.

Administrator

Kim Larkin

Kim joined the team in March 2021 to assist with the implementation of revised processes. She now works closely with all advisers providing servicing and administration assistance to all clients.

Senior Administrator

Karen Thain

Karen is a Senior Administrator and works closely with all Advisers, providing servicing and administration assistance to all clients.

We are optimists who love to work

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We help our clients achieve

We help our clients make well informed decisions about their financial journey through the stages of their life

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01543 441 644

Pool House
30 Dam Street
Lichfield
WS13 6AA

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Pool House is a trading style of DRB Associates Ltd.  DRB Associates Ltd, Pool House Dam Street, Lichfield, WS13 6AA is authorised and regulated by the Financial Conduct Authority.  DRB Associates Ltd is entered on the FCA Register No 445657.  Click here to search and view our register entry.  Registered in England and Wales.  Registered No. 05566084.  Registered Address: Pool House, 30 Dam Street, Lichfield, WS13 6AA.  The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK,  The Financial Conduct Authority does not regulate taxation and trust advice.  Where you have a complaint or a dispute with us and we are unable to resolve this to your satisfaction, then we are obliged to offer the Financial Ombudsman Service to help resolve this.  Please see the following link for further details https://www.financial-ombudsman.org.uk/
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